Certificate IV in Leadership and Management

Program Description

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performances, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organizing and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Courses

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Program Structure

Subject Code Subject Name
Core Units
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan
Elective Units
Group A
BSBFIA412 Report on financial activity
BSBINN301 Promote innovation in a team environment
BSBLDR404 Lead a diverse workforce
BSBMGT403 Implement continuous improvement
BSBREL402 Build client relationships and business networks
BSBRSK401 Identify risk and apply risk management processes
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR404 Develop work priorities
TAEDEL404 Mentor in the workplace
Group B
BSBADM409 Coordinate business resources
BSBCMM401 Make a presentation
BSBCOM406 Conduct work within a compliance framework
BSBCRT401 Articulate, present and debate ideas
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBINM401 Implement workplace information system
BSBINT401 Research international business opportunities
BSBIPR401 Use and respect copyright
BSBIPR403 Protect and use brands and business identity
BSBLED401 Develop teams and individuals
BSBMGT401 Show leadership in the workplace
BSBMGT404 Lead and facilitate off-site staff
BSBMGT407 Apply digital solutions to work processes
BSBMKG413 Promote products and services
BSBPMG522 Undertake project work
BSBRES411 Analyse and present research information
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWRT401 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
BSBXTW401 Lead and facilitate a team

Possible Job Outcomes

• Frontline Sales Manager
• Team Leader
• Production Supervisor
• Leading Hand
• Distribution Centre Supervisor
• Supervisor
• Warehouse Team Leader
• Sales Team Manager
• Line Manager
• Coordinator (Business Operations)