Certificate I in Retail Services

Program Description

A nationally recognized course which reflects the role of individuals who complete a limited range of basic workplace tasks. These individuals possess a limited range of technical skills and knowledge. The course provides a pathway to work in a variety of industry sectors and business contexts.
Individuals with this qualification are able to perform roles such as frontline team member.


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Program Structure

Subject Code Subject Name
SIRXCOM001 Communicate in the workplace to support team and customer outcomes
SIRXIND001 Work effectively in a service environment
SIRXWHS001 Work safely
BSIRXIND003 Organise personal work
SIRXPDK001 Advise on products and services

Possible Job Outcomes

• Customer Service Assistant
• Point-of-Sale Operator
• Frontline Team Member