Certificate I in Retail Services

Program Description

A nationally recognized course which reflects the role of individuals who complete a limited range of basic workplace tasks. These individuals possess a limited range of technical skills and knowledge. The course provides a pathway to work in a variety of industry sectors and business contexts.
Individuals with this qualification are able to perform roles such as frontline team member.

Courses

Contact Us

Program Structure

Subject Code Subject Name
SIRXCOM001 Communicate in the workplace to support team and customer outcomes
SIRXIND001 Work effectively in a service environment
SIRXWHS001 Work safely
BSIRXIND003 Organise personal work
SIRXPDK001 Advise on products and services

Possible Job Outcomes

• Customer Service Assistant
• Point-of-Sale Operator
• Frontline Team Member