Certificate III in Community Services

Program Description

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.


Contact Us

Program Structure

Subject Code Subject Name
CHCCCS016Respond to client needs
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
HLTWHS002Follow safe work practices for direct client care
HLTWHS006Manage personal stressors in the work environment
Elective units
CHCADV001Facilitate the interests and rights of clients
CHCAGE001Facilitate the empowerment of older people
CHCAOD001Work in an alcohol and drugs context
CHCAOD002Work with clients who are intoxicated
CHCAOD003Provide needle and syringe services
CHCCCS005Conduct individual assessments
CHCCCS009Facilitate responsible behaviour
CHCCCS015Provide individualised support
CHCCCS017Provide loss and grief support
CHCCCS019Recognise and respond to crisis situations
CHCCCS023Support independence and wellbeing
CHCCCS028Provide client-centred support to people in crisis
CHCCDE001Support participative planning processes
CHCCDE003Work within a community development framework
CHCCDE004Implement participation and engagement strategies
CHCCOM001Provide first point of contact
CHCDFV001Recognise and respond appropriately to domestic and family violence
CHCDIS007Facilitate the empowerment of people with disability
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCEDU003Provide sexual and reproductive health information to clients
CHCEDU005Work with clients to identify financial literacy education needs
CHCEDU009Provide parenting, health and well-being education
CHCGRP001Support group activities
CHCMHS001Work with people with mental health issues
CHCPOL001Contribute to the review and development of policies
CHCPRP001Develop and maintain networks and collaborative partnerships
CHCPRT001Identify and respond to children and young people at risk
CHCSET001Work with forced migrants
CHCSET002Undertake bicultural work with forced migrants in Australia
CHCSOH001Work with people experiencing or at risk of homelessness
CHCVOL001Be an effective volunteer
CHCYTH001Engage respectfully with young people
CHCYTH003Support young people to create opportunities in their lives
HLTAID003Provide first aid
HLTAID005Provide first aid in remote situations
BSBINM301Organise workplace information
BSBWOR301Organise personal work priorities and development
CUECOR01CManage own work and learning
TAEDEL301AProvide work skill instruction

Possible Job Outcomes

• Migrant Support Worker
• Neighbourhood Cent reWorker