Certificate II in Hospitality

Program Description

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.


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Program Structure

Subject Code Subject Name
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
SITXFSA001 Use hygienic practices for food safety
SITHCCC002 Prepare and present simple dishes *
SITHCCC003 Prepare and present sandwiches *
SITHCCC006 Prepare appetizers and salads *
SITHFAB002 Provide responsible service of alcohol
SITHKOP001 Clean kitchen premises and equipment
*Prerequisite is SITXFSA001 Use hygienic practices for food safety

Possible Job Outcomes

• Bar Attendant
• Café Attendant
• Catering Assistant
• Food and Beverage Attendant
• Front Office Assistant
• Porter
• Room Attendant.